Quality Executive

About the role

As a Quality Executive at Asian Heart Institute, you will see the quality operations ensuring compliance with the statutory requirements and liaising with external and internal teams related to Quality Management Systems (e.g. certification and accreditation bodies). Your role includes coordinating with all departmental heads for quality indicators and internal feedback, and auditing departments/functions based on our policies and procedures.

What you'll do

• Receive and analyze quality indicators, trends, and reports from every department
• Receive reports of patient feedback from customer care
• Receive incident reports and assist in formulating action plans
• Identifying training needs and creating awareness about quality assurance initiatives
• Provide support and feedback to departments for developing their departmental QA programs

What you need

• 2–5 yrs of experience
• Internal audit
• MBA