Regional Collections Manager

About the role

To manage the collections process at a location level (usually a Metro or State Capital) or few Tier 2-3 cities, working with non-performing defaulting borrowers to create optimum recovery solutions. To liaise with in-house and external collections teams and to oversee their activities, ensuring compliance with all internal policies and relevant regulations

What you'll do

• Enable enhanced business profitability through the effective management of the delinquent portfolio for CMG
• Achieve the desired collections efficiencies across products managed
• Ensure that adequate Collections Intensity of follow up is executed for all Delinquent accounts
• Continuously review the location portfolio and report Early Stress Accounts / Potential Delinquent customers to RCM / Head – Collections & RISK team
• Ensure that all Collections Activities are properly documented in the form of Collections Trails

What you need

• 6–8 yrs of experience
• Collections
• Portfolio management
• MIS reporting
• Risk management
• Compliance
• Negotiation
• Any graduate