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Regional HR Service Delivery Manager (APAC)

Globalli·Remote

Pay not stated5–9 yrsFull-timeRemote
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About the role

This role builds the team, infrastructure, and knowledge base needed to support HR service delivery, while navigating global HR rules and client-specific cases to maintain compliance and adherence to regulatory standards across the region.

What you'll do

  • Regional HR Service Delivery and Scalability
  • Serve as the regional subject matter expert for HR processes, country-specific requirements, and client-specific case handling
  • Establish and maintain SOPs, playbooks, and a knowledge base that enable the team to operate accurately and consistently as headcount and client volume scale
  • Collaborate cross-functionally with Payroll Operations, Account Management, Product, Legal
  • Manage client and employee HR tickets and inquiries, ensuring timely resolution and high client and employee satisfaction

What you need

  • 5–9 yrs of experience
  • HR operations
  • SOP writing
  • Onboarding
  • Payroll
  • Any graduate

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