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Regional Service Manager

Royal Enfield·Kochi

Pay not stated10–18 yrsFull-time
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About the role

The Regional Service Manager is responsible for the dealer service performance in the region and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects

What you'll do

  • Create customer engagement plans based on market behavior and competition targeting areas where the potential is high and the turnaround of customer is less
  • Publish customer engagement events organized by RE to customers well in advance to increase the hype in the market
  • Responsible for Increase of After Sales Service and thereby increased customer market share in the region
  • Responsible for workshop loading and achieving defined targets by number of job orders and service volumes
  • Organize service camps to increase service market share and monitor the efficacy of the service camps centrally with respect to delta revenues to the dealer and RE in…

What you need

  • 10–18 yrs of experience
  • Channel sales
  • Sales
  • Insurance
  • Communication
  • Any graduate

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