Renewal Specialist (m/f/d)

About the role

We are seeking your support as a Renewal Specialist (m/f/d) India, Bangalore Own and manage the complete renewal process for assigned customer accounts and territories Proactively identify upcoming renewals and execute structured customer outreach campaigns to maximize on-time renewal rates Prepare and deliver renewal quotations for service plans, software maintenance, subscriptions, training, accessories, and other eligible aftermarket offerings

What you'll do

• Be part of a team that puts those beliefs into action, creating work that makes a meaningful difference
• Own and manage the complete renewal process for assigned customer accounts and territories
• Manage all renewal-related activities including quote generation, customer follow-up, purchase order collection, DocuSign execution, order processing
• Maintain a healthy renewal pipeline and ensure opportunities progress according to established timelines and service levels
• Achieve assigned quarterly and annual renewal revenue objectives

What you need

• 2–5 yrs of experience
• CRM
• Customer success
• Customer service
• Sales
• Salesforce
• MS Office
• BBA

Good to have

• Inside sales
• Cross-selling