Sales & Service Coordinator

About the role

The Sales & Service Coordinator will be responsible for end-to-end sales administration, service coordination, commercial operations, and import/export logistics support. The role acts as a key interface between customers, the India sales/service team, the UK factory team, freight forwarders, banks, and finance teams.

What you'll do

• Process customer purchase orders and coordinate order booking in ERP/CRM systems
• Prepare quotations, commercial offers, tender submissions, and sales documentation
• Coordinate with service engineers and customers for installation, maintenance, calibration, and support activities
• Generate invoices and submit through customer portals and designated channels
• Track invoice approvals and follow up on collections and outstanding receivables

What you need

• 5–8 yrs of experience
• Sales
• CRM
• Import/export
• Customer service
• ERP
• Accounts receivable
• B.Com or BBA

Good to have

• MS Office