Senior Business Systems Analyst
Genesys·Tamil Nadu (hybrid)
- Can I apply
- Open to any education · 5–9 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · 4 days ago
- How to apply
- On Genesys' site: account needed, ~10–15 min
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About the role
Seeking a Salesforce Business Analyst with strong Banking domain expertise and hands-on experience in Salesforce implementations. The ideal candidate will work closely with business stakeholders and technical teams to deliver scalable Salesforce solutions aligned with banking processes and business objectives.
What you'll do
- Gather, analyze, and document business requirements and user stories
- Work with stakeholders to define and prioritize business needs
- Translate requirements into Salesforce functional specifications
- Support Agile delivery, sprint planning, SIT/UAT, and defect management
- Collaborate with Salesforce administrators, developers, and business teams
What you need
- 6–12 yrs of experience
- Salesforce
- Agile
- Business analysis
- Bug tracking
- CRM
- Any graduate
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