SAP Customer Service Functional Consultant

About the role

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.

What you'll do

• Lead requirement gathering, solution design, and implementation of SAP Customer Service (CS) processes aligned with business objectives
• Configure and support SAP CS functionalities including Service Orders, Notifications, Contracts, Warranty Management, and Installed Base Management
• Collaborate with cross-functional teams across SAP SD, PM, MM, and FI modules to deliver integrated business solutions
• Provide end-user support, conduct testing, prepare functional specifications, and drive continuous process improvements

What you need

• 6–12 yrs of experience
• Customer service
• SAP
• Business analysis
• SAP SD
• Communication
• Any graduate