SAP Project Manager

Zensar Technologies·Mumbai

Pay not stated5–9 yrsFull-time

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About the role

The SAP AMS Project Manager is responsible for overseeing the delivery of SAP Application Management Services, ensuring smooth post-implementation support, system maintenance, and continuous improvement. This role involves managing service-level agreements (SLAs), coordinating with stakeholders, and leading a team of SAP consultants to deliver high-quality support across SAP modules.

What you'll do

Service Delivery & Operations
Lead AMS team to support SAP modules (FI/CO, MM, SD, PP, QM,WM, ABAP etc.)
Manage incident, problem, and change management processes
Ensure SLAs and KPIs are consistently met or exceeded
Monitor system performance and drive root cause analysis for recurring issues

What you need

5–9 yrs of experience
SAP
Project management
ITIL
SAP HANA
JIRA
ServiceNow
B.Tech or B.E. or B.Sc or BCA or Class 12

Good to have

Stakeholder management
SAP ABAP
Root cause analysis

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