SBM//TS//RA//25-26

About the role

Job description Supervise, support and motivate branch staff. Ensure that branch staffs are effectively supervising and supporting their JLG groups. Ensure a high standard of discipline. Promote and ensure teamwork. Prepare monthly targets for branch and set targets for individual staff according to overall Annapurna standards and targets.

What you'll do

• Prepare monthly targets for branch and set targets for individual staff according to overall Annapurna standards and targets
• Lead and participate in performance appraisals and ensure staff development
• Ensure that staff is providing excellent customer service and ensure brand recognition
• Establish links and build rapport with local Banks, govt. departments and other MFIs
• Ensure quality of loan evaluation and application of the loan policies and procedures

What you need

• Performance management
• Customer service
• Any graduate