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Scaled Customer Success Manager

Loop Subscriptions·Gurugram

Pay not stated2–4 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Scaled Customer Success Manager at Loop Subscriptions. Digital Lifecycle Programs: Design and operate Loop’s 1-to-many Customer Success motion - adoption, renewal readiness, Escalations, custom solutioning and expansion.

What you'll do

  • Product Adoption & Customer Value : Analyze product usage signals to identify friction in the customer journey. Design programs that drive adoption of key product…
  • Cross-Functional Collaboration: Partner with Product, Support, Sales, and RevOps to surface customer friction, improve lifecycle content

What you need

  • 2–4 yrs of experience
  • Customer success
  • Escalation handling
  • Sales
  • Communication
  • Any graduate

Good to have

  • Marketing automation

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