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Senior Administrator - Cisco Customer Voice Portal (CVP)

HCLTech·India

Pay not statedMid levelFull-time

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About the role

The Senior Administrator for Support & Operations plays a crucial role in delivering advanced technical support and operational excellence for Cisco Voice systems. This position is essential in ensuring customer satisfaction through effective troubleshooting, root cause analysis, and the implementation of long-term solutions.

What you need

  • Root cause analysis
  • Problem solving
  • Any graduate

Good to have

  • CCNA
  • CCNP
  • ITIL

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