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Senior Applications Support Specialist

Ensono·Pune

Pay not stated7–12 yrsFull-timeHybrid
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About the role

Senior Applications Support Specialist at Ensono. Incident & Problem Management.

What you'll do

  • Incident & Problem Management
  • Lead major incident (MI) bridges and restore service with minimum business impact
  • Handle all L3 escalations , perform deep diagnostics across Java, JVM, middleware, OS, and infra
  • Own technical RCAs , drive long‑term and systemic remediation
  • Identify recurring failure patterns and risks

What you need

  • 7–12 yrs of experience
  • Linux
  • Networking
  • Java
  • Python
  • PowerShell
  • .NET
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • ITIL
  • SQL
  • Root cause analysis
  • Splunk
  • Elasticsearch
  • Grafana

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