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Senior Associate, Portal Performance

Amgen·Hyderabad

Pay not statedMid levelFull-time

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About the role

We are seeking a skilled Portal Performance professional to support the performance, optimization, and user experience of our MyHR portal, built on the ServiceNow platform. This role will focus on monitoring portal usability, responsiveness, content effectiveness, and service delivery performance to help ensure a reliable and efficient digital employee experience.

What you'll do

  • Support monitoring of end-to-end performance of the MyHR portal on the ServiceNow platform
  • Analyse portal usage data and performance metrics (load time, page hits, click-through rates, etc.) and identify improvement opportunities

What you need

  • ServiceNow
  • Any graduate

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