Care Services Manager
Nokia·Chennai
- Can I apply
- Open to any education · Mid level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Nokia's site: account needed, ~10–15 min
Early: posted 4 h ago on their own site
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About the role
We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. FORMAL EDUCATION – B.E Degree completion in IT / Computer Science stream. Senior – Customer Support (U.S Customers) / Senior – Technical Troubleshooting Any CRM experience (Service Now, MS Dynamics, BMC Remedy)
What you'll do
- Handling issues within 1- hour to Same Business Day priority
What you need
- 3–5 yrs of experience
- Customer service
- CRM
- Ticketing tools
- ServiceNow
- Communication
- B.Tech or B.E. or B.Sc or BCA
Good to have
- SAP
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