Senior CRM Data Analyst / Customer Intelligence Analyst (part-time)

About the role

We are seeking a highly analytical and commercially minded CRM Data Analyst to own customer data insights, data quality monitoring, and CRM performance analysis across EMEA. This role serves as the bridge between business and technical teams — ensuring that customer data is accurate, actionable, and trusted.

What you'll do

• Salesforce Data Cloud (D360)
• Validate and monitor customer data quality, identity resolution, attributes, audiences, and profile unification
• Investigate discrepancies in customer counts, audience composition, campaign targeting, and reporting outputs
• Identify data flaws, system gaps, and process inefficiencies impacting business performance
• Work with Global Engineering, Data, and Product teams to define and implement corrective actions

What you need

• CRM
• Salesforce
• Tableau
• Data visualisation
• SQL
• Snowflake
• Any graduate