Senior Customer Relationship Executive

About the role

As a Senior Customer Relationship Executive, you will play a crucial role in our company's success by fostering strong relationships with our clients. Your primary focus will be on maintaining and enhancing customer satisfaction, which is vital to our business's growth and reputation. You will be the primary point of contact for our customers, ensuring their inquiries and concerns are addressed promptly and effectively.

What you'll do

• Play a crucial role in our company's success by fostering strong relationships with our clients
• Be the primary point of contact for our customers, ensuring their inquiries and concerns are addressed promptly and effectively
• Act as the primary point of contact for customers, ensuring a seamless and positive experience
• Handle customer inquiries, complaints, and feedback, providing timely and accurate responses
• Maintain and update customer records and profiles, ensuring data accuracy and confidentiality

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Problem solving
• BBA