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Senior Customer Service Manager-Loan Centre

IDFC FIRST Bank·Mumbai

Pay not stated2–5 yrsFull-time
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About the role

Be the voice of IDFC FIRST Bank! As a Customer Service Executive, you’ll resolve customer queries, drive satisfaction, and represent the brand across channels. If you’re passionate about service, love solving problems, and thrive in a fast-paced environment—this is your chance to shine.

What you'll do

  • Deliver prompt, high-quality customer support
  • Own and resolve customer issues end-to-end
  • Engage across digital and voice platforms
  • Improve service processes and customer experience
  • Collaborate with teams to close complaints quickly

What you need

  • 2–5 yrs of experience
  • Customer service
  • Problem solving
  • Any graduate

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