Senior Customer Success Manager, Quantum Adoption & Technical Enablement

About the role

Senior Customer Success Manager, Quantum Adoption & Technical Enablement at IonQ. We are looking for a Senior Customer Success Manager, Quantum Adoption & Technical Enablement to join a dynamic.

What you'll do

• As a trusted technical advisor, this position offers a high visibility opportunity to influence and inspire highly technical internal and external stakeholders
• Facilitate adoption for major accounts, from translating contract terms into technical provisioning through to leading onboarding and managing day to day technical…
• Guide customers on best practice for quantum circuits, applications and workflows, working closely with quantum compiler and system experts
• Also act as the primary internal advocate for the user perspective across Product, Cloud Platform, Data Engineering and Ops
• Collaborate with Product Management, Product Marketing, Sales and Engineering to share technical customer insight on product functionality

What you need

• 5–9 yrs of experience
• Customer success
• Machine learning
• Chemistry
• Physics
• REST APIs
• SQL
• PhD or M.Tech or MCA or M.Sc

Good to have

• Computer vision
• Tailoring
• Python
• Circuit design
• Product marketing