Senior Delivery Manager Banking Domain

About the role

Senior Delivery Manager – IT Application Support (Banking Domain) Complete work from Office (including working Saturdays) The Technical Delivery Manager is responsible for end-to-end delivery, performance, and operational stability of mission-critical banking applications, including:

What you'll do

• 2.1 Delivery Management & Operations Excellence
• Manage daily operations for a large 200-member application support organization
• Own service availability, performance, and stability of all supported applications
• Establish strong processes for Incident, Problem, Change, Release, and DR operations
• Ensure strict SLA, OLA, and KPI adherence across all support teams

What you need

• 12–20 yrs of experience
• Project management
• Internal audit
• Compliance
• AWS
• GCP
• Talent management
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• Root cause analysis
• SOP writing
• Linux
• Firewalls