Senior Dynamics365 Support Engineer- Customer Engagement

About the role

Senior Dynamics365 Support Engineer- Customer Engagement at Telefonica Tech. As a Senior Support Engineer, you'll be part of our AI and Business Solutions division leveraging your experience supporting Dynamics CE to ensure delivery of….

What you'll do

• As a Senior Support Engineer, you'll be part of our AI and Business Solutions division leveraging your experience supporting Dynamics CE to ensure delivery of…
• Specialising in D365 Customer Engagement (CE) and the associated suite of integrated CRM related applications, you will focus on delivering support
• Provide end-to-end support for customer issues related to the Microsoft Dynamics 365 Customer Engagement (CE) suite of applications and the Power Platform
• Analyse issues, troubleshoot problems, and define solutions that best meet customer requirements and business objectives
• Identify, diagnose, and resolve D365 CE issues in collaboration with internal teams, peers, and Microsoft support

What you need

• Troubleshooting
• Microsoft Dynamics
• Power Automate
• Power Apps
• CRM
• Any graduate