Senior Dynamics365 Support Engineer - F&SCM

About the role

Senior Dynamics365 Support Engineer - F&SCM at Telefonica Tech. As a Dynamics F&SCM Engineer, specialising in Supply Chain and Advanced Warehousing, within our Managed Services function.

What you'll do

• As a Dynamics F&SCM Engineer, specialising in Supply Chain and Advanced Warehousing, within our Managed Services function
• Provide end-to-end support for Dynamics 365 F&SCM issues raised by customers, ensuring timely resolution and high customer satisfaction
• Analyse, troubleshoot, and resolve application issues by collaborating with internal teams, technical specialists, and Microsoft support where required
• Recommend and implement effective solutions aligned with customer business requirements and industry best practices
• Act as a subject matter expert by providing guidance and knowledge sharing on D365 F&SCM functionality and support processes

What you need

• 5–9 yrs of experience
• Microsoft Dynamics
• Warehouse operations
• Root cause analysis
• Any graduate