Senior Engineer - Customer Quality

About the role

Whether in the design and safety of new generations of cars, trucks, and planes or optimizing advanced medical equipment and consumer products, VPG’s deep engineering expertise makes the world safer, smarter, and more productive. We are seeking a highly motivated Senior Engineer - Customer Quality at Oragadam, Chennai to join our Quality team on a full-time basis.

What you'll do

• Lead the Customer Quality function and team of Quality Engineers to ensure effective management and timely closure of customer quality concerns
• Lead the team in handling customer complaints and quality concerns from initial receipt through effective closure
• Ensure timely containment and protection of customer requirements
• Lead and review 8D / structured problem-solving activities for customer concerns
• Ensure root cause is established through data and objective evidence

What you need

• 8–12 yrs of experience
• PPAP
• Problem solving
• Root cause analysis
• Escalation handling
• IATF 16949
• FMEA
• B.Tech or B.E.

Good to have

• SPC