Care Services Manager
Nokia·Chennai
- Can I apply
- Open to any education · Mid level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Nokia's site: account needed, ~10–15 min
Early: posted 11 h ago on their own site
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About the role
Basic knowledge on Computer Hardware, Windows & MAC Operating systems Basic knowledge on Networking concepts and AC and DC current concepts Responsible to handle customer queries / issues through Voice calls Responsibility is to provide first level technical assistance for Seagate hardware devices. Responsible to analyze the reasons for any replacement, follow-ups and adhere to the process before approving it
What you'll do
- Responsible to handle customer queries / issues through Voice calls
- Responsible to analyze the reasons for any replacement, follow-ups and adhere to the process before approving it
What you need
- 1–5 yrs of experience
- Customer service
- VMware
- Communication
- Any graduate
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