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Senior Executive-Order to Cash-Billing & Billing Support

EXL·Noida

Pay not stated2–4 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Contact with onshore stakeholders via email and MS Teams on a day-to-day basis. Act as Voice of the Customer internally to represent customer needs and wants. To impart process training to all new joiners. Provide and accept on time feedback on process training and ensure timely corrective action. To clear the assist queue on a daily basis and provide feedback to team members.

What you'll do

  • Act as Voice of the Customer internally to represent customer needs and wants
  • Provide and accept on time feedback on process training and ensure timely corrective action
  • Act as mentor to the team
  • Contribute to processing on need basis and ensure that targets in accordance with SOW are met
  • Work on process improvements and instigate sharing of best practices across the team

What you need

  • 2–4 yrs of experience
  • Accounts receivable
  • Billing
  • Excel
  • B.Com

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