Senior IT Helpdesk Technician

About the role

This open position is for Armanino India LLP. Armanino India LLP is a fully owned subsidiary of Armanino (USA).

What you'll do

• Provide advanced end-user support for Windows and macOS systems, Microsoft 365 (Teams, Outlook, SharePoint, OneDrive), Entra ID, Intune, VPN, printers, scanners
• Application Support Requirement s: Provide support for core business and operational applications /systems , assisting with deployments, upgrades, integrations
• Merger & Acquisition (M&A) Support: Assist in coordinating IT-related activities during mergers and acquisitions, including supporting application migrations
• Enforce and monitor security controls such as multi-factor authentication (MFA), conditional access, and data loss prevention (DLP)
• Maintain audit-ready documentation for compliance and security standards

What you need

• 3–5 yrs of experience
• Office 365
• ITIL
• Intune
• PowerShell
• QuickBooks
• Troubleshooting
• Any graduate

Good to have

• DLP
• M&A