Senior IT Project Manager (ID 1168)

About the role

Manage and optimize Zoho CRM workflows, data automation, and customizations to meet Drive product and tool enhancements, including design, testing, and deployment of new functionalities. Work on Vendor management activities ensuring timely and quality delivery Build and maintain advanced dashboards and analytics reports that provide actionable

What you'll do

• Manage and optimize Zoho CRM workflows, data automation, and customizations to meet
• Drive product and tool enhancements, including design, testing, and deployment of new
• Build and maintain advanced dashboards and analytics reports that provide actionable
• Collaborate extensively with cross-functional teams, external vendors, and senior leadership
• Act as a change agent to promote user adoption of new IT tools and processes, providing

What you need

• 5–9 yrs of experience
• CRM
• Change management
• Project management
• Agile
• Data analysis
• Power BI
• Any graduate

Good to have

• Data visualisation
• Tableau