- Can I apply
- Open to any education · 6–9 yrs
- Pay
- Pay not stated · 24x7
- Source
- From the company's careers page · today
- How to apply
- On Kyndryl's site (Workday): account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
Certification CCNA Voice/CCNP Collaboration (Must)
What you'll do
- Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCE, UCCX, CUBE, and SIP trunking
- Implement voice gateways, dial plans, QoS policies, and session border controllers (SBCs)
- Integrate Microsoft Teams, Zoom Phone, or other cloud-based telephony solutions
- Resolve call routing issues, codec mismatches, latency, jitter, and packet loss in VoIP networks
- Provide L3 escalation support for voice-related incidents and outages
What you need
- 10–12 years in it support & networking
- Troubleshooting
- Firewalls
- Networking
- Network security
- SOP writing
- ACLS
- B.Sc or B.Tech or B.E. or BCA
Good to have
- Grafana
- Prometheus
- CCNA
- CCNP
- ITIL
- Telecom
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