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Senior Manager, Operational Excellence

Conduent·India

Pay not statedSenior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

What you'll do

  • Leads enterprise operational improvement from problem definition through sustained execution
  • Provides objective assessment, root-cause analysis, governance, operating-model design, cross-functional alignment, implementation support
  • Operational assessment and risk: Identifies root causes, control gaps, failure points, adoption barriers, and material business risks across quality, workforce
  • Governance and operating model design: Builds scalable playbooks, workflows, RACIs, standards, decision rights, performance routines, and escalation paths
  • Implementation and effectiveness: Translates findings into actions, owners, checkpoints, adoption measures, and outcome tracking; supports sustainable BAU handoff

What you need

  • Problem solving
  • Root cause analysis
  • Diploma

Good to have

  • Six Sigma

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