Senior Manager, RCMS Operations

About the role

Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve.

What you'll do

• Lead assigned end-to-end RCM operations across charge capture, billing, prior authorization, payment posting, A/R follow-up, denial prevention and resolution
• Translate Director-approved strategy into annual and quarterly operating plans, staffing and capacity models, performance goals, workflows, controls
• Establish a rigorous daily, weekly, and monthly operating cadence that identifies variance early, assigns ownership, removes barriers
• Maintain business continuity, cross-training, succession coverage, and contingency plans for critical processes, client commitments, and leadership roles
• Own portfolio-level performance visibility for assigned scope and ensure one reliable view of SLAs, KPIs, backlog, quality, clean claim rate, denial rate, days in A/R

What you need

• 20–30 yrs of experience
• Accounts receivable
• Documentation
• Process improvement
• Performance management
• Root cause analysis
• RPA
• BBA

Good to have

• Six Sigma
• Excel
• Power BI
• SOP writing
• Lean
• Variance analysis