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Senior Manager - Retail Business Group

HDFC ERGO General Insurance·Mumbai

Pay not statedSenior levelFull-time

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About the role

Align digital roadmaps with overarching business objectives, ensuring profitability and a competitive market edge. Conduct market research, competitor analysis, and monitor industry trends (e.g., embedded insurance, telematics, and AI underwriting). Lead the end-to-end digital buying journey, from simplified onboarding and digital KYC to seamless checkout.

What you'll do

  • Define the long-term vision and product roadmap for digital General Insurance products (e.g., Motor, Health, Travel, Home
  • Lead the end-to-end digital buying journey, from simplified onboarding and digital KYC to seamless checkout
  • Own UX/UI enhancements for mobile applications and web platforms to drive higher conversion rates, cross-selling, and customer retention. Define features
  • Partner with technical teams (engineering, QA, design) and business stakeholders (underwriting, claims, actuarial
  • Oversee Go-To-Market (GTM) strategies, digital marketing integrations, and push notification campaigns for lifecycle engagement

What you need

  • Underwriting
  • Actuarial
  • Product strategy
  • KYC
  • Claims processing
  • Digital marketing
  • MBA

Good to have

  • Data privacy
  • Roadmapping
  • Cross-selling
  • Go-to-market

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