Senior NAM Payroll Specialist

About the role

We are seeking a Senior Payroll Specialist (North America). to join our in-house North America (NAM) payroll team. This is a high-impact, hybrid role that owns the most complex payroll processing, escalations, and systems and compliance initiatives, while overseeing and reviewing the day-to-day transactional work delivered by the Payroll Specialist team.

What you'll do

• Personally owns and processes the most complex, escalated, and Mexico payroll cycles
• Coordinate with third-party consultants and Global Mobility to input transferred employees’ payroll information accurately and in a timely manner
• Employee Ticketing & Tier 2 Support: Support internal and external customers with payroll inquiries
• Manage and respond to ServiceNow tickets accurately on the first instance
• Proactively ensure errors and issues are resolved in line with the Service Level Agreement (SLA)

What you need

• 8–14 yrs of experience
• Payroll
• Compensation and benefits
• Onboarding
• Workday
• SOX
• Reconciliation
• Any graduate

Good to have

• C++
• Transcription
• General ledger
• ServiceNow
• Internal audit
• SOP writing

What you get

• ₹4 L a year