Senior Operations Specialist - Asset Digital Journeys

IDFC FIRST Bank·Thane, Mumbai

Pay not stated3–6 yrsFull-time

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About the role

The Senior Operations Specialist – Asset Digital Journeys in the Loan Servicing – Retail Asset Operations department plays a strategic role in driving digital transformation across asset operations. This techno-functional position requires leveraging functional expertise to design and implement technology-driven solutions that enhance customer experience and operational efficiency.

What you'll do

Design and implement digital workflows and systems that connect front-end and back-end operations for seamless execution
Collaborate with business partners, OEMs (solution providers), and technology stakeholders to conceptualize and build digital solutions
Drive digital system integrations across multiple applications, with expertise in API integrations
Gather, analyze, and finalize requirements; prepare BRDs; and design solutions for digital product integration
Create and review test scenarios and documentation for system enhancements and development projects