Senior People Partner

About the role

The Senior People Partner serves as the primary point of contact for Line Managers (LMs) and employees on all HR related systems and processes. This includes end-to-end support across onboarding, payroll, leave management, travel, exits, and issue escalation. The role collaborates closely with cross-functional teams such as HR , Legal, Payroll and other internal stakeholders to deliver seamless, consistent, and high-quality employee experience.

What you'll do

• Provide guidance on leave policies, support usage of the leave portal, and manage processes such as leave encashment
• Facilitate and obtain approvals in line with the Schedule of Authority for administrative actions (e.g., backdated promotions, disturbance allowance approvals)
• Advise employees and stakeholders on appropriate policy application based on individual scenarios (e.g., determining suitable leave types such as career break
• Identify opportunities for continuous process improvement and document them as knowledge articles to drive standardization and efficiency
• Develop and maintain knowledge articles based on trends and insights derived from employee queries on ServiceNow

What you need

• 5–8 yrs of experience
• HR operations
• Onboarding
• Compensation and benefits
• Learning and development
• Recruitment
• Employee engagement
• BBA or MBA

Good to have

• Workday
• ServiceNow
• Canva