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Senior Process Associate - Billing Lead to cash

HCLTech·Chennai

Pay not statedFresherFull-time

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About the role

A senior associate is a mid-level professional responsible for a variety of tasks within an organization. Senior associates are seen as leaders within their teams and are expected to possess a strong level of expertise in their field. This is a desk-based, entry-level role responsible for managing the digital lifecycle of customer orders within the SAP ERP system.

What you'll do

  • Core Responsibilities 79YSAP Order Management
  • Review system blocks (such as credit limits or delivery blocks) and escalate them to senior team members for resolution
  • Monitor order backlogs within SAP to identify unfulfilled or delayed customer requests.Inventory Allocation & Shipping Release Check stock availability across various…
  • Create delivery documents in SAP to trigger physical picking and packing at the fulfillment centers
  • Generate billing blocks or adjustments if stock shortages prevent a full order shipment

What you need

  • Open to freshers
  • Billing
  • Customer service
  • ERP
  • Coordination
  • SAP
  • Warehouse operations
  • B.Com or BBA

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