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Senior Process Manager

eClerx·Pune

Pay not statedSenior levelFull-time
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About the role

Senior Process Manager at eClerx. Global and Regional KYC Policy.

What you'll do

  • Global and Regional KYC Policy
  • Draft, review, maintain, and enhance global and regional KYC policies, procedures, standards, control requirements, desktop guides, and operating manuals
  • Interpret global minimum standards and identify country or regional nuances applicable to the UK, Spain, wider EMEA, and other relevant jurisdictions
  • Perform policy gap assessments arising from regulatory change, audit findings, quality reviews, control failures, or operational feedback
  • Manage policy governance activities including stakeholder consultation, approvals, version control, implementation planning, communication, and periodic review

What you need

  • 6–10 years in operations
  • KYC
  • Documentation
  • Any graduate

What you get

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