Senior Product Associate - Digital Account Opening and Onboarding

About the role

As a Senior Product Associate in Business Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

What you'll do

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features…
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development by working with Engineering, Design & other stakeholders

What you need

• 3–6 yrs of experience
• Onboarding
• User research
• Roadmapping
• JIRA
• User flows
• Data analysis
• Any graduate

Good to have

• PowerPoint
• Tableau
• Splunk