Senior Product Support Engineer

About the role

SEI is looking for a candidate who will be working as a technical support specialist primarily responsible for the production and development systems support of a suite of trading, portfolio management and reconciliation applications. This includes support of other financial based applications hosted for several business units within SEI.

What you'll do

• Manage support of legacy applications through multiple product lifecycle environments, from pilot to mission-critical production systems
• Manage implementation and change control of custom releases in IBM z/OS environment for cross platform applications
• Manage batch production interfaces using CA Scheduler, Connect: Direct, SFTP and IBM Tivoli
• Manage the coordination and clarification of issues across Global Delivery model
• Manage post implementation maintenance and production support as well as testing of COBOL programs and batch jobs

What you need

• 7–13 yrs of experience
• VMware
• ITIL
• Troubleshooting
• ServiceNow
• Mainframe
• VBA
• Any graduate

Good to have

• Portfolio management
• Reconciliation