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Senior Resolution Coordinator, Contact Center

WM Global Technology Services·Bengaluru

Pay not stated1–3 yrsFull-time
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About the role

The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are looking for career minded , customer centric individuals who are experienced in providing best-in-class customer service.

What you'll do

  • As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores
  • Exceed our customers’ needs, our associates must be punctual, reliable, problem solve , act with integrity and be dedicated to making a difference

What you need

  • 1–3 yrs of experience
  • Customer service
  • MS Office
  • Communication
  • Any graduate

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