Senior Resolution Coordinator, Contact Center

About the role

You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships.

What you'll do

• As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores
• Exceed our customers needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference

What you need

• 1–3 yrs of experience
• Customer service
• MS Office
• Communication
• Any graduate