Senior Sales Manager (Household)

About the role

The Senior Sales Manager – Household is a strategic leadership role within the Branch Banking function of Retail Banking . This role is responsible for managing and scaling the retail branch banking business across the assigned region. The incumbent will drive the acquisition of Household/ Savings customers, expand the branch footprint, increase product penetration, and ensure the delivery of high-quality customer service.

What you'll do

• Lead and mentor a team of branch officers across the assigned command area of branches
• Identify and acquire potential customers for asset products, generating fee-based revenue
• Monitor daily sales calls to ensure adherence to the acquisition process and adequate market coverage
• Drive activation of household/ savings clients and ensure achievement of float targets
• Impart and refresh product knowledge among team members to maintain up-to-date awareness

What you need

• Sales
• Product knowledge
• Market research
• Communication
• Customer service
• MBA