Senior Sales Support

About the role

Role Introduction We are seeking a highly motivated and organized individual to join our software company as a Senior Sales Support Specialist. A Senior Sales Support Specialist plays a crucial role in ensuring smooth sales operations and customer satisfaction.

What you'll do

• Be responsible for providing operational support to the sales team, providing troubleshooting assistance and support for our Platinum and Gold accounts with complex…
• Do Provide support to our Platinum and Gold accounts supporting our Sales team to resolve complex customer queries Provide route cause analysis of issues and offering…
• Coordinate with cross-functional teams, such as marketing and product development, to ensure correct pricing and collateral is being used by the sales team
• Provide support to our Platinum and Gold accounts supporting our Sales team to resolve complex customer queries Provide route cause analysis of issues and offering…
• Follow up on sales leads and inquiries for Platinum and Gold customers, ensuring correct allocation to Sales Team. #LI-MP1

What you need

• Sales
• CRM
• Salesforce
• MS Office
• ServiceNow
• Communication
• Any graduate