Senior Software Engineer - Multi-Product Platform

About the role

This role sits on the Customer Journey team, focused on optimizing how customers onboard and start using Abnormal’s products — building systems that streamline the onboarding and proof-of-value (POV) experience, reducing manual steps, and accelerating time-to-value. The ideal candidate is a full-stack feature lead who thrives on cross-functional collaboration and is motivated to directly impact customer experience from day one.

What you'll do

• Build and iterate on product offerings, APIs, platforms, frameworks, and tools
• Design, develop, and maintain feature buildouts to support a world-class user experience for our customers
• Ensure system stability and reliability; participate in regular code and design reviews and team on-call rotation
• Write code with testability, readability, edge cases, and error handling in mind; write and review technical design documents
• Communicate effectively in an async manner with team members to share updates, discuss challenges, and propose solutions

What you need

• 7–13 yrs of experience
• System design
• Python
• PostgreSQL
• Incident response
• Any graduate

Good to have

• LLMs
• Airflow