Senior Specialist - Architecture

About the role

8-12 years in a customer facing role as a Solution Architect TechnicalProcess Consultant Customer Success manager or additional related role Experience implementing ServiceNow SourcetoPay Operations products strongly preferred Fanatical about customer success and tenacious about advising coaching and mentoring customers on our technology as well as the disciplines of procurement and supply chain

What you'll do

• Create content showcasing product adoption sequencing and capabilities that are known to drive value for customers who
• Create product training content for ServiceNow Impact teams Includes a 101level product overview explanation of common use cases and agentic capabilities
• Deliver training sessions for ServiceNow Impact teams based on the content created in the line above Include at least 1 live session in each geographic region and a…
• Engage with customers to deliver architecture reviews customer capability reviews and advisorybest practice sessions with a goal of driving product adoption for Legal HR…
• Monitor reporting compliance SSFs and Tasks included in all plays and vanguards cases are updated at least onceweek

What you need

• 8–12 yrs of experience
• ServiceNow
• Customer success
• Any graduate