Senior Technical Solutions Engineer (Platform)

About the role

We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 7+ years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions.

What you'll do

• Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability
• Conduct thorough root cause analyses and develop preventive measures to avoid recurrence
• Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions
• Contribute to internal knowledge bases and create training materials to assist other support engineers

What you need

• 7–13 years in software engineering
• AWS
• Databricks
• Linux
• GCP
• ETL
• Spark
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Kafka
• NoSQL
• CI/CD
• Hadoop
• Azure