Senior Technical Writer

About the role

As a Senior Technical Writer at Xylem, you will be part of the Global Technical Communication Center of Excellence, responsible for developing world-class customer documentation (Hardware/Software). You will author and manage content within a Component Content Management System (CCMS), collaborating closely with Project Coordinators and Subject Matter Experts (SMEs) globally.

What you'll do

• Develop reusable, structured technical content aligned with Xylem’s authoring guidelines, information model, and style guide
• Conduct task analysis (TA) and prepare annotated topic lists (ATL)
• Create and maintain Topics, Chaptermaps, Bookmaps, and metadata within the CCMS
• Produce and maintain illustrations, graphics, and photo-realistic renderings
• Ensure the completion of review cycle and software-assisted checks for grammar, style, and terminology

What you need

• 4–6 yrs of experience
• Illustrator
• Photoshop
• Writing
• JIRA
• Creo
• Confluence
• B.Tech or B.E.

Good to have

• LLMs
• Python