Senior Technical Writer

About the role

Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta's broad technical community, including application developers and integration partners to adopt, integrate, and deploy our solutions successfully.

What you'll do

• Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content
• Follow our documentation guidelines to produce high quality documentation
• Prioritize projects when working with multiple engineering teams
• Collaborate with developers to review API documentation
• Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance

What you need

• 4–7 yrs of experience
• IAM
• Machine learning
• Writing
• Git
• JIRA
• Confluence
• B.Tech or B.E.

Good to have

• Technical writing