Senior Unified Communication Engineer

About the role

The Senior Unified Communications & Telephony Engineer is responsible for the engineering, operation and continuous improvement of enterprise Teams collaboration, contact centre, meeting-room technologies, Teams telephony with a primary focus on Microsoft Teams platform.

What you'll do

• Provide administration and advanced engineering support across Microsoft Teams, contact centre technologies, Teams telephony, meetings, calling
• Manage Microsoft Teams policies, configurations, resource accounts and associated administrative services
• Administer and support Microsoft Teams Rooms on Windows and Android, Teams Phones, room booking panels and other Teams-certified devices and peripherals
• Integrate Microsoft Teams with Microsoft and third-party applications and services
• Troubleshoot complex issues spanning Microsoft Teams, contact centre platforms, Exchange Online, Microsoft Entra ID, Microsoft 365, identity

What you need

• Office 365
• Root cause analysis
• REST APIs
• Android
• PowerShell
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc