SeniorAdministrator - Microsoft Message Queuing

About the role

The role provides advanced (L2) operational support and technical ownership for Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Linux‑based SMTP relay services, ensuring high availability, performance, and compliance. This position acts as the key escalation point for complex and critical incidents, driving root cause resolution in collaboration with Microsoft support and third‑party vendors.

What you'll do

• Own the end to end architecture of Microsoft 365 services including: o Exchange Online o SharePoint Online & OneDrive for Business o Microsoft Teams o SMTP Relay (Linux)
• Maintain global tenant configurations, service boundaries, and regional deployment models
• Provide L2 level support for Linux based Mail Relay services & Linux SMTP relay
• Support of Mail relay management tool, Mail Self Service Portal, Email Admin Tool (EAT) tool, Email Mgmt. Policy Exemption App, Litigation Hold app
• Provide L2 support for M365 services, including Exchange Online, M365 apps such as Yammer, Planner, Copilot, Linux Based SMTP Mail Relay Service (e.g., ListServ

What you need

• Office 365
• Linux
• DLP
• PowerShell
• SOP writing
• Litigation
• Any graduate