Service Delivery Manager - HR Administration

About the role

You own HR administration and employee data for every country moving into Noida. You will replace manual, country-specific administration with one digital, standardised lifecycle process. The goal is employee data that stays accurate, compliant and trusted, because every other tower depends on it. We use the following session cookies, which are all required to enable the website to function:

What you'll do

• Employee data management, lifecycle events (joiners, movers, leavers), HR documentation, time and attendance, and records management
• Transition and shared services set-up
• Map current joiner, mover and leaver processes, document practices and time-and-attendance set-ups in each country, and set the baseline
• Design the A2W target operating model, covering data ownership, maker-checker rules, local document requirements and handoffs to R2P and R2H
• Lead country-by-country transition, including data cleansing before migration, knowledge transfer and stabilisation

What you need

• 15–27 yrs of experience
• HR operations
• HRMS
• Payroll
• RPA
• Workday
• SuccessFactors
• BBA or MBA

Good to have

• Six Sigma
• Data privacy
• SAP